Buick Encore: Customer Information / Customer Information

Customer Information

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Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Other information:

Buick Encore 2020-2024 Owner's Manual: When Should an Airbag Inflate?

This vehicle is equipped with airbags. See Airbag System. Airbags are designed to inflate if the impact exceeds the specific airbag system's deployment threshold. Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants...

Buick Encore 2020-2024 Owner's Manual: Securing Child Restraints (With the Seat Belt in the Front Seat)

This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint. In addition, the vehicle has a passenger sensing system which is designed to turn off the front outboard passenger frontal airbag and knee airbag (if equipped) under certain conditions...