Buick Encore: Customer Information / Online Owner Center
The Buick Owner Center (U.S.) my.buick.com
Learn more about your vehicle features, shop for and manage your connected services and OnStar plans, and access diagnostic information specific to your vehicle.
Membership Benefits
: Download owner’s manuals and
view
vehicle-specific how-to videos.
: View maintenance schedules,
alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
: View service records from your
dealership and add your own.
: Select a dealer and view
locations,
maps, phone numbers, and hours.
: Track your vehicle’s warranty
information.
: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN).
: Manage your profile and payment
information. View your GM Rewards Card
earnings and My Buick Rewards points.
: Chat with online help
representatives.
Visit my.buick.com and create an account
today.
Buick Owner Centre (Canada) mybuick.ca
Visit the Buick Owner Centre at mybuick.ca (English) or my.buick.ca (French) to access similar benefits to the U.S. site.
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Buick has TTY
equipment available at its Customer
Assistance Center...
GM Mobility Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle...
Other information:
Buick Encore 2020-2025 Owner's Manual: Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience. If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related...
Buick Encore 2020-2025 Owner's Manual: Additional Factors Affecting System Operation
Seat belts help keep the passenger in position on the seat during vehicle maneuvers and braking, which helps the passenger sensing system maintain the passenger airbag status. See “Seat Belts” and “Child Restraints” in the Index for additional information about the importance of proper restraint use...
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Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is located on the inside edge of the rear doors. To use the safety lock:
Insert the key into the safety lock slot and turn it so the slot is in the horizontal position. Close the door. Do the same for the other rear door.