Buick Encore: Customer Information / Customer Assistance Offices

Buick Encore 2020-2026 Owner's Manual / Customer Information / Customer Information / Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States and Puerto Rico

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232-5136

www.Buick.com

1-800-521-7300

1-800-832-8425 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-252-1112

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center...

Other information:

Buick Encore 2020-2026 Owner's Manual: Automatic Transmission Shift Lock Control Function Check

Warning When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface...

Buick Encore 2020-2026 Owner's Manual: Steering Wheel Controls

If equipped, some audio controls can be adjusted at the steering wheel. : For vehicles with Bluetooth, press to interact with those systems. : Press to decline an incoming call, to end speech recognition, or to end a current call. Press to silence the vehicle speakers while using the infotainment system...