Buick Encore: Customer Information / Customer Assistance Offices

Buick Encore 2020-2023 Owner's Manual / Customer Information / Customer Information / Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States and Puerto Rico

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232-5136

www.Buick.com

1-800-521-7300

1-800-832-8425 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-252-1112

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center...

Other information:

Buick Encore 2020-2023 Owner's Manual: Folding Seatback

The front passenger seatback folds flat. Warning If you fold the seatback forward to carry longer objects, such as skis, be sure any such cargo is not near an airbag. In a crash, an inflating airbag might force that object toward a person. This could cause severe injury or even death...

Buick Encore 2020-2023 Owner's Manual: Radio Data System (RDS)

If equipped, RDS features are available for use only on FM stations that broadcast RDS information. With RDS, the radio can: Group stations by Category (i.e., Program Type) such as Rock, Jazz, Classical, etc. Display messages from radio stations...