Buick Encore: Customer Information / Customer Assistance Offices

Buick Encore 2020-2025 Owner's Manual / Customer Information / Customer Information / Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States and Puerto Rico

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232-5136

www.Buick.com

1-800-521-7300

1-800-832-8425 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-252-1112

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center...

Other information:

Buick Encore 2020-2025 Owner's Manual: Airbag System

The vehicle has the following airbags: A frontal airbag for the driver A frontal airbag for the front outboard passenger A seat-mounted side impact airbag for the driver A seat-mounted side impact airbag for the front outboard passenger A roof-rail airbag for the driver and the passenger seated directly behind the driver A roof-rail airbag for the front outboard passenger and the passenger seated directly behind the front outboard passenger The vehicle may have the following airbags: A knee airbag for the driver A knee airbag for the front outboard passenger Seat-mounted side impact airbags for the second row outboard passengers All vehicle airbags have the word AIRBAG on the trim or on a label near the deployment opening...

Buick Encore 2020-2025 Owner's Manual: Making a Call Using Contacts and Recent Calls

Calls can be made through the Bluetooth system using personal cell phone contact information for all cell phones that support the Phone Book feature. Become familiar with the cell phone settings and operation. Verify the cell phone supports this feature...