Buick Encore: Customer Information / Customer Assistance Offices

Buick Encore 2020-2024 Owner's Manual / Customer Information / Customer Information / Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States and Puerto Rico

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232-5136

www.Buick.com

1-800-521-7300

1-800-832-8425 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-252-1112

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center...

Other information:

Buick Encore 2020-2024 Owner's Manual: HD Radio Technology

If equipped, HD Radio is a free service with features such as digital quality sound, more stations available on a single frequency such as HD2 and HD3, and display information such as artist and song title. From the Now Playing display, touch the HD Radio icon to turn HD on or off...

Buick Encore 2020-2024 Owner's Manual: Starter Switch Check

Warning When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. Before starting this check, be sure there is enough room around the vehicle. Apply both the parking brake and the regular brake...