Buick Encore: Customer Information / Customer Assistance Offices

Buick Encore 2020-2026 Owner's Manual / Customer Information / Customer Information / Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States and Puerto Rico

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232-5136

www.Buick.com

1-800-521-7300

1-800-832-8425 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-252-1112

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center...

Other information:

Buick Encore 2020-2026 Owner's Manual: Ride Control Systems

Traction Control/Electronic Stability Control System Operation The vehicle has a Traction Control System (TCS) and StabiliTrak/Electronic Stability Control (ESC), an electronic stability control system. These systems help limit wheel slip and assist the driver in maintaining control, especially on slippery road conditions...

Buick Encore 2020-2026 Owner's Manual: Vehicle Alarm System

If equipped with an anti-theft alarm system, the indicator light, on the instrument panel near the windshield, shows the status of the system. Off : Alarm system is disarmed. On Solid : Vehicle is secured during the delay to arm the system. Fast Flast : Vehicle is unsecured...