Buick Encore: Customer Information / Customer Assistance Offices

Buick Encore 2020-2024 Owner's Manual / Customer Information / Customer Information / Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States and Puerto Rico

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232-5136

www.Buick.com

1-800-521-7300

1-800-832-8425 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-252-1112

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices (TTYs))

Roadside Assistance: 1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

    Customer Satisfaction Procedure

    Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

    Customer Assistance for Text Telephone (TTY) Users

    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center...

    Other information:

    Buick Encore 2020-2024 Owner's Manual: Exit Lighting


    Some exterior lamps and interior lights come on at night, or in areas with limited lighting, when the driver door is opened after the ignition is turned off. The interior lamps come on after the ignition is turned off. The exterior lamps and interior lamps remain on for a set amount of time, then automatically turn off...

    Buick Encore 2020-2024 Owner's Manual: Door Locks


    Warning Unlocked doors can be dangerous. Passengers, especially children, can easily open the doors and fall out of a moving vehicle. The doors can be unlocked and opened while the vehicle is moving. The chance of being thrownout of the vehicle in a crash is increased if the doors are not locked...

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    Buick Encore. Instrument Cluster

    Tachometer Fuel Gauge Engine Coolant Temperature Gauge Speedometer Driver Information Center (DIC)

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