Buick Encore: Customer Information / Customer Assistance for Text Telephone (TTY) Users

Buick Encore 2020-2026 Owner's Manual / Customer Information / Customer Information / Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-832-8425. TTY users in Canada can dial 1-800-263-3830.

Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to: United States and Puerto Rico Buick Customer Assistance Center P...

Online Owner Center

The Buick Owner Center (U.S.) my.buick.com Learn more about your vehicle features, shop for and manage your connected services and OnStar plans, and access diagnostic information specific to your vehicle...

Other information:

Buick Encore 2020-2026 Owner's Manual: Courtesy Transportation Program

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U...

Buick Encore 2020-2026 Owner's Manual: Folding the Seatback

Either side of the seatback can be folded down for more cargo space. Fold a seatback only when the vehicle is not moving. Caution Folding a rear seat with the seat belts still fastened may cause damage to the seat or the seat belts. Always unbuckle the seat belts and return them to their normal stowed position before folding a rear seat...