Buick Encore: Customer Information / Scheduling Service Appointments

Buick Encore 2020-2024 Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

Roadside Assistance Program

For U.S.-purchased vehicles, call 1-800-252-1112; (Text Telephone (TTY): 1-888-889-2438). For Canadian-purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year...

Courtesy Transportation Program

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U...

Other information:

Buick Encore 2020-2024 Owner's Manual: Cluster Menu

There is an interactive display area in the center of the instrument cluster. Use the controls to open and scroll through the different items and displays. SET/CLR : Press to set or clear the menu item when it is displayed. : Turn the band to scroll through the menu items...

Buick Encore 2020-2024 Owner's Manual: Vehicle Alarm System

If equipped with an anti-theft alarm system, the indicator light, on the instrument panel near the windshield, shows the status of the system. Off : Alarm system is disarmed. On Solid : Vehicle is secured during the delay to arm the system. Fast Flast : Vehicle is unsecured...