Buick Encore: Customer Information / Scheduling Service Appointments

Buick Encore 2020-2023 Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

Roadside Assistance Program

For U.S.-purchased vehicles, call 1-800-252-1112; (Text Telephone (TTY): 1-888-889-2438). For Canadian-purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year...

Courtesy Transportation Program

To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U...

Other information:

Buick Encore 2020-2023 Owner's Manual: Switching to Handset or Handsfree Mode

To switch between handset or handsfree mode, touch Phone on the Home Page to display “Call View.” While the active call is hands-free, touch the Handset option to switch to the handset mode. The Handset option changes to Handsfree once the Bluetooth device confirms it is operating as handset...

Buick Encore 2020-2023 Owner's Manual: Air Conditioning

: Press to turn the air conditioning on or off. If the fan is turned off or the outside temperature falls below freezing, the air conditioner will not run and the indicator light turns off. : Press to turn on the recirculation. An indicator light comes on...