Buick Encore: Customer Information / Scheduling Service Appointments

Buick Encore 2020-2025 Owner's Manual / Customer Information / Customer Information / Scheduling Service Appointments

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    Roadside Assistance Program

    For U.S.-purchased vehicles, call 1-800-252-1112; (Text Telephone (TTY): 1-888-889-2438). For Canadian-purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year...

    Courtesy Transportation Program

    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U...

    Other information:

    Buick Encore 2020-2025 Owner's Manual: Wheel Replacement


    Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts, and wheel nuts should be replaced. If the wheel leaks air, replace it. Some aluminum wheels can be repaired. See your dealer if any of these conditions exist...

    Buick Encore 2020-2025 Owner's Manual: Traction Off Light


    This light comes on briefly while starting the engine. If it does not, have the vehicle serviced by your dealer. If the system is working normally, the indicator light then turns off. The traction off light comes on when the Traction Control System (TCS) has been turned off by pressing and releasing the TCS/StabiliTrak/ESC button...

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    Exterior Lamp Controls

    Buick Encore. Exterior Lamp Controls

    The exterior lamp control is on the instrument panel to the left of the steering column.

    There are four positions:

    Buick Encore. Exterior Lamp Controls : Turns the exterior lamps off and deactivates the AUTO mode. Turn Buick Encore. Exterior Lamp Controls again to reactivate the AUTO mode.

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