Buick Encore: Connected Services / Connections

Buick Encore 2020-2022 Owner's Manual / Connected Services / Connections

The following services help with staying connected.

For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).

Ensuring Security

Change the default passwords for the Wi-Fi hotspot and myBuick mobile application. Make these passwords different from each other and use a combination of letters and numbers to increase the security.

Change the default name of the SSID (Service Set Identifier). This is your network’s name that is visible to other wireless devices. Choose a unique name and avoid family names or vehicle descriptions.

Wi-Fi Hotspot (If Equipped)

The vehicle may have a built-in Wi-Fi hotspot that provides access to the Internet and web content at 4G LTE speed. Up to seven mobile devices can be connected. A data plan is required. Use the in-vehicle controls only when it is safe to do so.

  1. To retrieve Wi-Fi hotspot information, press Buick Encore. Connections to open the OnStar app on the infotainment display, then select Wi-Fi Hotspot. On some vehicles, touch Wi-Fi or Wi-Fi Settings on the screen.
  2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent). The LTE icon shows connection to Wi-Fi. It is possible that the icon may not illuminate even though the vehicle has an active connection.
  3. To change the SSID or password, press Buick Encore. Connections or call 1-888-4ONSTAR to connect with an Advisor. On some vehicles, the SSID and password can be changed in the Wi-Fi Hotspot menu.

After initial set-up, your vehicle’s Wi-Fi hotspot will connect automatically to your mobile devices. Manage data usage by turning Wi-Fi on or off on your mobile device, by using the myBuick mobile app, or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be managed from the Wi-Fi Hotspot menu.

MyBuick Mobile App (If Available)

Download the myBuick mobile app to compatible Apple and Android smartphones. Buick users can access the following services from a smartphone:

  • Remotely start/stop the vehicle, if factory-equipped.
  • Lock/unlock doors, if equipped with automatic locks.
  • Activate the horn and lamps.
  • Check the vehicle’s fuel level, oil life, or tire pressure, if factory-equipped with the Tire Pressure Monitor System.
  • Send destinations to the vehicle.
  • Locate the vehicle on a map (U.S. market only).
  • Turn the vehicle's Wi-Fi hotspot on/off, manage settings, and monitor data consumption, if equipped.
  • Locate a dealer and schedule service.
  • Request Roadside Assistance.
  • Set a parking reminder with pin drop, take a photo, make a note, and set a timer.
  • Connect with Buick on social media.

Features are subject to change. For myBuick mobile app information and compatibility, see my.buick.com.

An active OnStar or connected service plan may be required. A compatible device, factory-installed remote start, and power locks are required. Data rates apply. See www.onstar.com for details and system limitations.

Remote Services

Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps.

Marketplace

OnStar Advisors can provide offers from restaurants and retailers on your route, help locate hotels, or book a room. These services vary by market.

    Navigation

    Navigation requires a specific OnStar or connected service plan. Press to receive Turn-by-Turn directions or have them sent to the vehicle’s navigation screen, if equipped...

    Diagnostics

    By monitoring and reporting on the vehicle’s key systems, OnStar Advanced Diagnostics, if equipped, provides a way to keep up on maintenance. Capabilities vary by model...

    Other information:

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    Categories

    Windows

    Warning

    Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke.

    Buick Encore. Windows

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