Buick Encore: Phone / Bluetooth (Voice Recognition for 8 Inch Screen)

Buick Encore 2020-2022 Owner's Manual / Infotainment System / Phone / Bluetooth (Voice Recognition for 8 Inch Screen)

Using Bluetooth Voice Recognition

To use voice recognition, press g on the steering wheel controls. Use the commands below for the various voice features. For additional information, say “Help” while in a voice recognition menu. See Voice Recognition (8 Inch Screen) for help using voice recognition commands.

Making a Call

Calls can be made using the following commands.

Using the “Dial” or “Call” Command

To call a number:

  1. Press Buick Encore. Bluetooth (Voice Recognition for 8 Inch Screen) on the steering wheel controls. The system responds “Command Please,” followed by a tone.
  2. Say “Dial” or “Call” followed by the complete phone number.

Use the “Voice Keypad” command for international numbers or special numbers which include * or #.

Once connected, the person called will be heard through the audio speakers.

To call using a contact from your phone book:

  1. Press Buick Encore. Bluetooth (Voice Recognition for 8 Inch Screen). The system responds “Command Please,” followed by a tone.
  2. Say “Dial” or “Call” and then say the contact name, for example, “Call <name> at Work.”

Once connected, the person called will be heard through the audio speakers.

Calling Local Emergency Number

Press Buick Encore. Bluetooth (Voice Recognition for 8 Inch Screen) on the steering wheel controls. The system responds “Command Please,” followed by a tone.

  1. Say “Call <emergency number>.”
  2. Once connected, the person called will be heard through the audio speakers.

Using the “Switch Phone” Command

  1. Press Buick Encore. Bluetooth (Voice Recognition for 8 Inch Screen) on the steering wheel controls. The system responds “Command Please,” followed by a tone.
  2. After the tone, say “Switch Phone.” The system displays a list of phones to select.

Using the “Voice Keypad” Command

  1. Press Buick Encore. Bluetooth (Voice Recognition for 8 Inch Screen) on the steering wheel controls. The system responds “Command Please,” followed by a tone.
  2. After the tone, say “Voice Keypad.” The system allows entry of special numbers and characters.

Using the “Voice Mail” Command

  1. Press Buick Encore. Bluetooth (Voice Recognition for 8 Inch Screen) on the steering wheel controls. The system responds “Command Please,” followed by a tone.
  2. After the tone, say “Voice Mail.” The system dials the voice mail number of the connected phone.

Clearing the System

Unless information is deleted out of the vehicle Bluetooth system, it will be retained. This includes phone pairing information. For directions on how to delete this information, see “Deleting a Paired Phone.”

    Voice Mail

    The default voice mail number is the phone number of the outgoing phone source. The voice mail number can be changed in Bluetooth settings. To dial a voice mail number: Touch Phone on the Home Page...

    Text Messaging (8 Inch Screen)

    If equipped, the infotainment system may allow text messages to be received and replied to. Received messages can also be read aloud. Before using the text messaging feature, check to see if the phone is compatible...

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