Buick Encore: Voice Recognition / Using Voice Recognition

Buick Encore 2020-2022 Owner's Manual / Infotainment System / Voice Recognition / Using Voice Recognition

Voice recognition becomes available once the system has been initialized. This begins when the ignition is turned on. Initialization may take a few moments.

  1. Press Buick Encore. Using Voice Recognition on the steering wheel controls to activate voice recognition, or touch Buick Encore. Using Voice Recognition on the infotainment display.
  2. The audio system mutes and the system plays a prompt followed by a beep.
  3. Wait until after the beep completes, then clearly speak one of the commands described in this section.

    A voice recognition system prompt can be interrupted while it is playing by pressing Buick Encore. Using Voice Recognition on the steering wheel controls again.

    For example, if the prompt seems to be taking too long to finish, press Buick Encore. Using Voice Recognition again and the beep should happen right away.

There are two voice prompt modes supported:

  • Long verbal prompts: The longer prompts provide more information regarding the supported actions.
  • Short prompts: The short prompts provide simple instructions about what can be stated.

If a command is not spoken, the voice recognition system says a help prompt.

Prompts and Screen Displays

While a voice recognition session is active, there will be corresponding options on screens displayed. Manual interaction in the voice recognition session is permitted. Interaction during a voice session may be completed entirely using voice commands, or some selections may expedite a session. If a selection is made using a manual control, the dialog will progress in the same way as if the selection was made through a voice command. Once the system is able to complete the task, or the session is terminated, the voice recognition dialog stops.

An example of this type of manual intervention is touching an entry of a displayed number list instead of speaking the number associated with the entry desired.

Canceling Voice Recognition

  • Touch the Home Page. Touching this icon will terminate a voice recognition session which was initiated by touching the icon on the infotainment display.
  • Touch or say “Cancel” or “Exit” to terminate the voice recognition session and display the screen from which voice recognition was initiated.
  • Press Buick Encore. Using Voice Recognition on the steering wheel controls to terminate the voice session and show the display from which voice recognition was initiated.

Most languages do not support natural language commands in sentence form. For those languages, use direct commands like the examples on the display.

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