Buick Encore: Reporting Safety Defects / Reporting Safety Defects to the United States Government

Buick Encore 2020-2023 Owner's Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA

1200 New Jersey Avenue, S.E.

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

Reporting Safety Defects

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

Other information:

Buick Encore 2020-2023 Owner's Manual: Filling the Tank (Capless Fuel Fill)

An arrow on the fuel gauge indicates which side of the vehicle the fuel door is on. See Fuel Gauge. Warning Fuel vapors and fuel fires burn violently and can cause injury or death. Follow these guidelines to help avoid injuries to you and others: Read and follow all the instructions on the fuel pump island...

Buick Encore 2020-2023 Owner's Manual: Engine Power Messages

ENGINE POWER IS REDUCED This message displays when the vehicle's propulsion power is reduced. A reduction in propulsion power can affect the vehicle's ability to accelerate. If this message is on, but there is no observed reduction in performance, proceed to your destination...