Buick Encore: Reporting Safety Defects / Reporting Safety Defects to the United States Government

Buick Encore 2020-2024 Owner's Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA

1200 New Jersey Avenue, S.E.

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

Reporting Safety Defects

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

Other information:

Buick Encore 2020-2024 Owner's Manual: Lockout Protection

If the vehicle is on or in ACC/ACCESSORY and the power door lock switch is pressed with the driver door open, all the doors will lock and only the driver door will unlock. If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for RKE transmitters inside...

Buick Encore 2020-2024 Owner's Manual: Starting the Vehicle with a Low Transmitter Battery

Note that, for improved vehicle security, the RKE transmitter is equipped with a motion sensor. When starting the vehicle, if the RKE transmitter has been idle for a while, move the RKE transmitter slightly and try starting the vehicle. When starting the vehicle, if the RKE transmitter battery is depleted or there is signal interference, the DIC may display NO REMOTE DETECTED, REPLACE BATTERY IN REMOTE KEY, or NO REMOTE DETECTED PLACE KEY IN KEY POCKET THEN START YOUR VEHICLE...