Buick Encore: Infotainment System / OnStar System

Buick Encore 2020-2022 Owner's Manual / Infotainment System / OnStar System

OnStar System (7 Inch Screen)


If equipped with 4G LTE, up to seven devices, such as smartphones, tablets, and laptops, can be connected to high-speed Internet through the vehicle’s built-in Wi-Fi hotspot.

Call 1-888-4ONSTAR (1-888-466-7827) to connect to an OnStar Advisor for assistance. See www.onstar.com for vehicle availability, details, and system limitations. Service and connectivity may vary by make, model, year, carrier, availability, and conditions. 4G LTE service is available in select markets. 4G LTE performance is based on industry averages and vehicle systems design. Some services require a data plan.

The OnStar App

If equipped, the infotainment system has OnStar controls in the embedded OnStar app on the Home Page. Most OnStar functions that can be performed with the buttons can be done using the app. To open the app, touch the OnStar icon on the Home Page. App updates require a corresponding service plan. Features vary by region and model. Features are subject to change. For more information, see my.buick.com/learn or press Buick Encore. OnStar System.


The Services tab displays the default view for the app. Use this page to launch the available OnStar services. Touch a service to open its display. Touch Wi-Fi to launch the connections manager. Turn-by-Turn and Advisor Call are the other tiled options.


The Account tab displays a snapshot of the account linked with the vehicle. If there is no such account, this tab will show all values as ——. The call advisor call icon will be active even if there is no active account.

Advisor Call

Selecting Advisor Call is the same as pressing Buick Encore. OnStar System or calling 1-888-4ONSTAR (1-888-466-7827). The X option in the upper right corner of the screen does not end the call, but returns to the previous screen.

Turn-by-Turn Directions

With a connected plan, an OnStar Advisor can download a destination to the vehicle or its embedded navigation system, if equipped. Select Turn-by-Turn Directions from the Services tab of the OnStar app to call an Advisor or select a recent or favorite destination. Touch the navigation icons to select home, address or place. A destination transfer from OnStar will show the detail view of the destination when it is transferred from OnStar to the Navigation application. See www.onstar.com for a coverage map. Services vary by model. Map coverage is available in the United States, Puerto Rico, and Canada.

Wi-Fi Hotspot

Touch to display the Settings page, which shows the configurations for the vehicle hotspot and allows them to be changed.

For more information, see www.onstar.com.

    Bluetooth Audio

    Music may be played from a paired Bluetooth device. See Bluetooth (Overview for 7 Inch Screen) or Bluetooth (Pairing and Using a Phone for 7 Inch Screen) for help pairing a device...



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    Sun Visors

    Buick Encore. Sun Visors

    Pull the sun visor down to block glare. If equipped, detach the sun visor from the center mount to pivot to the side window or to extend along the rod.

    If equipped, there is a lighted mirror on the sun visor. Lift the cover to open.

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