Buick Encore: Reporting Safety Defects / Reporting Safety Defects to General Motors

Buick Encore 2020-2026 Owner's Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

In the U.S., call 1-800-521-7300, or write:

Buick Customer Assistance Center

P.O. Box 33136

Detroit, MI 48232–5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

In Mexico, call 800-200-28425 or 800-466-0818.

In other Central America and Caribbean Countries, call 52-555-901-2369.

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

Vehicle Data Recording and Privacy

Other information:

Buick Encore 2020-2026 Owner's Manual: Head Restraints

Warning With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly...

Buick Encore 2020-2026 Owner's Manual: OnStar

If the vehicle is equipped with OnStar and has an active service plan, additional data may be collected and transmitted through the OnStar system. This includes information about the vehicle’s operation; collisions involving the vehicle; the use of the vehicle and its features, including infotainment; and the location and approximate GPS speed of the vehicle...