Buick Encore: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or 800-466-0818.
In other Central America and Caribbean Countries, call 52-555-901-2369.
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company...
Other information:
The StabiliTrak/Electronic Stability Control
(ESC) or Traction Control System (TCS)
indicator/warning light comes on briefly
when the engine is started.
If the light does not come on, have the
vehicle serviced by your dealer. If the
system is working normally, the indicator
light turns off...
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control...
Categories
All seating positions in the vehicle have a
lap-shoulder belt.
The following instructions explain how to
wear a lap-shoulder belt properly.
Adjust the seat, if the seat is adjustable,
so you can sit up straight. To see how,
see “Seats” in the Index.

Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
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