Buick Encore: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or 800-466-0818.
In other Central America and Caribbean Countries, call 52-555-901-2369.
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company...
Other information:
Voice Recognition (8 Inch Screen)
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing g on the
steering wheel controls or by touching g on
the infotainment display...
Older children who have outgrown booster
seats should wear the vehicle’s seat belts.
The manufacturer instructions that come
with the booster seat state the weight and
height limitations for that booster. Use a
booster seat with a lap-shoulder belt until
the child passes the fit test below:
Sit all the way back on the seat...
Categories
All seating positions in the vehicle have a
lap-shoulder belt.
The following instructions explain how to
wear a lap-shoulder belt properly.
Adjust the seat, if the seat is adjustable,
so you can sit up straight. To see how,
see “Seats” in the Index.

Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
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