Buick Encore: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or 800-466-0818.
In other Central America and Caribbean Countries, call 52-555-901-2369.
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company...
Other information:
This vehicle has seat belt pretensioners for
the front outboard occupants. Although the
seat belt pretensioners cannot be seen, they
are part of the seat belt assembly. They can
help tighten the seat belts during the early
stages of a moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner activation are
met...
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed...
Categories
All seating positions in the vehicle have a
lap-shoulder belt.
The following instructions explain how to
wear a lap-shoulder belt properly.
Adjust the seat, if the seat is adjustable,
so you can sit up straight. To see how,
see “Seats” in the Index.

Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
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